Privacy Policy

1. Information We Collect

When you use MemoryBanao, we may collect information that is necessary to provide our services, including:

Technical Information: Our hosting and security infrastructure may automatically process limited technical data (such as IP address, request data, and error logs) when necessary to operate, secure, and troubleshoot the service.

2. How We Use Your Information

We use your information only as necessary to provide and operate MemoryBanao, including to:

• Process and manage your orders and payments.
• Generate your requested custom portrait and deliver your generated images.
• Send order confirmations, receipt notifications, and service-related emails.
• Provide responsive customer support.
• Prevent fraud, abuse, and unauthorized access.
• Maintain and improve the reliability and security of our service.

3. Your Photos & Portrait Processing

Photos uploaded to MemoryBanao are used solely to create the portrait or image requested by you:

• Your photographs may be processed by trusted third-party AI service providers when necessary to generate your requested image.
• We do not sell your photographs.
• We do not use customer photographs for advertising, social media, promotional purposes, or portfolio use without your explicit permission.
• We do not intentionally use customer photographs to train public models.

Please upload only photographs that you have the right or appropriate permission to use.

4. Third-Party Service Providers

MemoryBanao uses trusted third-party service providers to operate the service. These providers may process limited information when necessary to perform their services, such as:

These providers have their own terms and privacy policies governing their services. We only use third-party services that are strictly necessary for operating and delivering MemoryBanao.

5. Data Storage and Retention

We store information and photographs only for as long as reasonably necessary to provide our services, manage orders, provide customer support, maintain security, and meet applicable legal requirements.

Uploaded and generated images are stored in secure cloud storage so that your order can be processed and your generated images can be delivered or made available for download.

6. Cookies and Security

MemoryBanao may use essential cookies or similar technologies required for basic website functionality, such as maintaining user sessions, shopping cart contents, and security.

We use technical and organizational security measures to protect your information from unauthorized access, loss, misuse, or alteration. All communication between your browser and our servers is protected with SSL encryption.

7. Children's Photographs

MemoryBanao offers portrait themes that may be used to create portraits of babies and children.

If you upload a photograph of a child, you should have the appropriate permission or authority to use and submit that photograph. We do not intentionally require children to create accounts or directly provide personal information.

If you believe that a child's photograph or personal information has been submitted without appropriate authorization, please contact us at [email protected] for immediate deletion.

8. Your Rights and Requests

Depending on applicable law, you may contact us to request:

• Access to your personal information.
• Correction of inaccurate information.
• Deletion of personal information or photographs.
• Information about how your data is processed.

To make a request, contact [email protected]. We may ask for information to verify your identity before processing your request.

9. Changes to this Privacy Policy

We may update this Privacy Policy when our services, technology, or privacy practices change. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how MemoryBanao handles your information and photographs, please contact us: