Delivery Policy
Last Updated: August 17, 2026 • MemoryBanao Digital Fulfillment Policy
MemoryBanao provides digital portraits. We do not currently ship physical products.
All portrait transformations are delivered electronically via instant download links, email delivery, and your MemoryBanao account dashboard.
1. Digital Delivery
All MemoryBanao portrait products are delivered digitally. Depending on the product and website functionality, your completed portrait may be made available through:
👤 MemoryBanao Account Dashboard
Access your orders and high-resolution downloads directly from your account page.
✉️ Instant Email Delivery
Direct download link sent straight to your registered email address upon completion.
🔗 Secure Download Link
Instant secure download link provided on your order confirmation page.
📱 Mobile & Web Downloads
Ultra HD print-ready digital images optimized for phones, tablets, and computers.
No physical product, print, frame, or package will be shipped unless specifically stated on the relevant product page.
2. Processing Time
Image generation begins immediately after successful payment confirmation.
Most orders are expected to be processed within a few minutes. However, processing time may vary depending on:
- Image-generation queue workload.
- Service availability & queue speed.
- Technical or rendering queue complexity.
- Selected product options and detail rendering.
- Temporary network or service interruptions.
During periods of unusually high demand, processing may take slightly longer than usual.
3. Delivery of Completed Images
Once your portrait has been successfully generated, we will make it available through the delivery method associated with your order. If email delivery is used, the email will be sent to the email address provided during checkout.
📬 Email Folder Check Tip:
Please check your spam, junk, promotions, or social filtered email folders if you do not see the delivery email in your primary inbox.
4. Download Links
Download links may be temporary or access-controlled for privacy and security purposes. Customers should download and safely store their purchased images on their personal devices after delivery.
MemoryBanao may not guarantee permanent access to every download link indefinitely.
5. Delivery Failure
If you paid successfully but do not receive your generated portrait within a reasonable processing period, please contact us immediately. We will check the status of your order and make reasonable efforts to complete the delivery.
If we are unable to provide the purchased digital product because of a technical problem on our side, we may provide a re-generation, replacement, or refund in accordance with our Refund & Cancellation Policy.
6. Customer Responsibility
Customers are responsible for providing:
- A valid, correctly spelled email address for order delivery.
- A suitable, clear photograph that meets the requirements of the selected product theme.
- Any required customization details to complete the order.
MemoryBanao is not responsible for delivery problems caused by an incorrect email address or improper information provided by the customer.
7. Contact Us
If you have not received your purchased portrait or are experiencing a problem with your download, contact:
MemoryBanao Delivery Support Desk
✉️ Email: [email protected]
Please include your Order ID so that we can locate your order and assist you promptly.
8. Policy Changes
We may update this Delivery Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.